FAQ

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Tenant portal

Our Projects

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Montreal

The Woodnote The Rose des vents Rivernote Le Méridien

Trois-Rivières

Canopée

Quebec

The Ardoise (FR)

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Our Projects

Our real estate projects are a direct means of facilitating access to the rental market for the student population.

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Mount-Royal Plateau

Woodnote

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For Rent

Rosemont - Angus Eco-District

The Rose des vents

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For rent

Sainte-Foy, Quebec

The Ardoise (FR)

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In Development

In the Area of UQTR, Trois-Rivières

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Our Projects

Our real estate projects are a direct way to facilitate access to the rental market for the student population.

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Are there storage lockers in the buildings?

Yes, l'Ardoise has two sizes of storage lockers in the basement of the building. These lockers can be rented for a monthly fee. The Woodnote, the Rose des vents and the Canopée buildings do not have storage lockers.

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When does the leasing period start?

For the year 2025, you can submit your application starting February 17, 2025, for the Rimouski building.

For the buildings in Montreal, Trois-Rivières, and Quebec City, the rental period will begin on March 10, 2025.

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Outside of this period, we do not accept applications, make reservations, or maintain waiting lists.

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I am interested in an apartment, are there any available at this time?

To find out if apartments are available, click here.

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Is it possible to reserve an apartment if none is currently available?

No! Unfortunately, we do not make reservations if no apartments are available.

However, you can either subscribe to our newsletter "info-appart" for the city where you are searching for an apartment or you can follow us on social media (Logements UTILE) to stay informed of available apartments.

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Are the apartments rented by room?

No! A lease for each apartment is signed by the tenant(s) who choose to live in a shared apartment together. They are therefore jointly responsible for the payment of their rent for the duration of their lease. UTILE housing model offers complete apartments with a fully equipped kitchen and a private bathroom, whether it is a studio or a shared apartment.

What services are included in the price of rent?

The price of the rent for an apartment at the Woodnote includes electricity, heating, hot water, Internet and apartments are semi-furnished (stove and refrigerator).

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The price of the rent for an apartment at the Rose des vents include electricity, heating, hot water, Internet, air conditioning and apartments are semi-furnished (stove and refrigerator).

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The price of the rent for an apartment at l'Ardoise include Internet, hot water and air exchanger and apartments are semi-furnished (stove and refrigerator). Electricity is not included in the rent and is the responsibility of the tenant.

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The price of the rent at la Canopée includes internet, hot water, heating, electricity, an air exchanger and the apartment is semi-furnished (stove and fridge).

Will I have Wifi access in my apartment?

Yes! A subscription to an Internet service worth 55$+taxes (including the rental of a router and a modem) is included in the rent. The service provider for the buildings is Videotron and each apartment has its own Internet connection. The internet provider may vary for projects outside Montreal and Quebec City.

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Can I use my own appliances?

Basic appliances are provided with each apartment (refrigerator and stove) are specifically designed to optimize space. A traditional stove or oven would not fit in the dedicated space.

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Are the apartments rented furnished?

No! Apart from the stove and refrigerator, the apartment can be furnished as the tenants wish. In addition, curtain poles are provided in each room of the apartments.

Is there a washer and dryer hook-up in the apartments?

No! A modern, shared laundry room is available to tenants in each building.

Please note that in the Woodnote building, some multi-room apartments have a washer/dryer entrance available. Please verify their availability with the management team when signing the lease.

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Are there apartments adapted for people with reduced mobility?

Yes, each of our buildings includes apartments designed to meet the accessibility needs of people with reduced mobility. It is possible to identify them on the rental platform by using the "Accessibility" filter. Do not hesitate to let us know if this is a need you have in your application form.

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Is there parking lot in the buildings?

At Rose des vents and Woodnote : There is no dedicated parking for cars in the building.

‍At l'Ardoise and la Canopée, parking spaces are available at an additional monthly cost. However, the number of spaces is limited.

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However, to encourage active mobility, all our buildings contain a free indoor bike parking space where you can safely store your bicycle.

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Are pets allowed?

No! Unfortunately, pets are not allowed in the buildings. However, service animals are accepted on the basis of an agreement between UTILE and the tenant before the lease is signed.

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If I want to live alone, can I apply for the multiroom apartments?

In principle, no! The 4 ½, 5 ½ and 6 ½ apartments are rented on a priority basis to groups meeting the roommate eligibility criteria. To apply for one of these apartments, you must be a roommate group or a family with at least one the parent at the university.

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Can I share my apartment with my partner if she/he/they are not a student and I am?

Yes, it is possible to share an apartment with a partner. However, it is important to know that multi-room apartments will be offered in priority to groups of students, because our mission is above all to house students.

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Is the property in my apartment insured?

No! We make it compulsory for all our tenants to take out tenant's home insurance when they sign their lease.

This insurance should cover damages, loss, and/or theft of your property, as well as your civil liability up to a value of 2 million dollars.

You can check with your university as students may be eligible for interesting discounts on home insurance.

Additionally, if you're under 25 years old, it's sometimes possible to be covered by a parent's or guardian's insurance.

Is the building safe? What are the security measures in place?

The buildings are new construction and are located in areas generally recognized as safe. In addition, for the security of tenants, the buildings are equipped with a double lock system. This means that to access the common areas or the main entrance of the building, residents must use a smart key and then their key to access their apartment.

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Who is the owner of the building?

The buildings are owned by UTILE (Unité de travail pour l'implantation de logement étudiant), a non-profit organization that designs, builds and manages responsible housing that meets the needs of students throughout Quebec.

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How does UTILE ensure that rents are kept affordable over time?

Our organization is responsible for owning and managing the buildings. As a non-profit organization, we do not aim to maximize profits. Rather, it focuses on ensuring sustainable affordability for present and future generations. This is achieved through stable and moderate increases in rent that are adapted to the financial realities of the student population.

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Is it possible to sign a lease for less than 12 months?

No! L'UTILE signs 12-month leases to adapt to the reality of the private rental market. In fact, the vast majority of student tenants occupy apartments on the private rental market so that their lease generally begins on July 1st and ends on June 30th of the following year. UTILE therefore wishes to offer a complementary housing model to student residences that is closer to the type of rental arrangement offered in the conventional private rental market. This practice makes it possible to meet the needs of the greatest number of people while guaranteeing the affordability of rents by reducing the financial impact of a shorter-term rental formula.

Can I renew my lease when I will no longer be studying?

No! Our mission is to house students. That is why you will need proof of studies during the winter session to renew your lease. Since the buildings are leased to the student population first, you will need to commit to vacating the building within one year of completing your studies. This way, future generations of students will also be able to enjoy affordable housing during their studies!

What are the move-in dates?

The move-in date for all UTILE projects is July 1. Certain exceptions may apply when a new project is delivered.

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Is it possible to visit the apartments before signing the lease?

For already constructed buildings, yes! Once the apartment has been assigned to you, you can schedule an appointment with the building manager to visit it before signing your lease.

For buildings still under construction, it is not possible to visit the apartments directly.

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What is our selection policy?

We are very sensitive to the issues of discrimination and the systemic barriers that many groups of people face when looking for an apartment. That's why our selection policy includes an equity policy to promote inclusion and ensure a transparent process.

How does the selection process and allocation of apartments work?

All applicants must submit their application online on the available apartment page. Once applications are received, the UTILE team will follow up to verify their eligibility according to the selection policy criteria. Priority in the selection of apartments will be given according to the order in which applications are received and according to the financial need.

During the analysis, priority is given to university students because of the fiscal nature of the projects.

A proof of studies will be requested when submitting your application. In addition, the applicant's ability to pay rent is taken into account during the analysis. If it appears that the payment of your rent would represent more than 50% of your annual income, our team might require additional documents in support of your application and possibly a co-signature on the lease.

For example, if you do not have a rental history or sufficient employment income, you will need to be supported by a guarantor.

For group applications, all co-tenants are jointly responsible for the lease. All members of the household must therefore demonstrate their ability to pay the rent for the desired apartment.

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Which documents are accepted as an enrollment proof?

We accept any valid document that includes the applicant's name, the name of the university, the year of enrolment and the number of courses in which you are enrolled.

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To find out more, consult our rental process.

You have more questions?

Use the contact form on the Contact Us page to ask us questions that are not answered in the FAQ.

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