Each building is equipped with several security features:
These measures are designed to ensure tenants’ safety and peace of mind, 24/7.
Yes. All buildings are newly built and located in neighbourhoods known for their good community environment. They are constructed to high safety standards in order to provide a stimulating, comfortable, and safe living environment.
Our operations team prioritizes the upkeep of technical systems and essential equipment, ensuring regular follow-up through ongoing maintenance contracts. In addition, security cameras are installed in shared spaces, and building access is controlled by keys or access cards.
Yes. Every tenant has access to an online tenant portal that allows them to communicate with their property manager at any time. However, regular follow-up is handled during normal business hours, Monday to Friday, from 9 a.m. to 5 p.m.
Outside these hours, only emergencies are handled through the emergency phone line, available 24/7.
Yes. UTILE provides all tenants with an emergency service available at all times. In case of an urgent issue, you can call the dedicated phone number, which is available 24 hours a day, 7 days a week.
A service provider hired by our operations team maintains the shared spaces in each UTILE building. Maintenance is regular and scheduled to keep spaces clean, safe, and pleasant.
Every tenant can communicate directly with their property manager, who is on site at least twice a week.
In addition, the Building Stack app makes it easy to:
Everything is designed to make your rental experience easier.
Property management is handled by our operations team. Each building has a dedicated property manager who oversees day-to-day operations and responds to tenants’ needs. The manager is also present in the building several days a week to ensure regular follow-up.
Leases run for 12 months, with the official move-in date on July 1 (unless otherwise specified).
If you leave for an internship, a university exchange, or if your situation changes, you may sublet your apartment as long as you respect the rules outlined in your lease.
The rental process is designed to be simple and quick:
The overall length of the process depends on the number of applications received and apartment availability.
Yes. In some cases, UTILE may require a guarantor if your income is not sufficient. The guarantor must demonstrate their financial capacity and sign the necessary documents.
Your proof of enrolment must be an official, electronic, and legible PDF document that includes:
Examples of accepted documents:
Not accepted: student ID cards, course outlines, screenshots, or hockey cards from your university team.
Yes. In addition to proof of enrolment in university and the information related to financial resources, international students must also provide:
To apply, you must provide:
Prepare your documents as clear, readable PDFs to speed up the review of your application.
The rental process has several steps:
Didn’t get an apartment this year? You’ll receive an email letting you know. Be sure to stay informed and submit a new application as soon as an apartment becomes available or when a new building opens in the city where you study.
Existing buildings: Yes. Once an apartment has been assigned to your application, you can schedule a visit with the property manager before signing your lease.
Buildings under construction: No. For safety reasons, in-person visits are not allowed. However, you will have access to:
The official move-in date for all UTILE buildings is July 1.
Exception: when a new building opens after construction, additional move-in dates may be offered.
All leases are 12 months long and are legally binding. However, there are two options if you need to move out before the end of your lease:
These solutions allow you to move out of your apartment while still respecting your legal obligations.
Yes. You can submit a new application if you wish to move to another building. However, your application must be submitted like any other applicant’s, during the official application periods. Please note that being a current tenant does not give you priority when apartments are assigned.
Yes. Each building includes accessible apartments designed to meet the needs of people with reduced mobility.
When searching, you can use the ‘Accessibility’ filter on our rental platform to view available accessible apartments. If you have specific needs, mention them in your application: our team will assign you an apartment adapted to your situation.
To rent a UTILE apartment with roommates, certain conditions apply:
This approach ensures transparency, fairness, and a clear distribution of responsibilities, making for a positive roommate experience that is adapted to student life.
Yes, you may welcome guests to your apartment.
Please note:
Yes. Subletting is allowed, but only for a maximum duration of four (4) months. The sublet must always comply with the conditions set out in the lease.
Please note:
No. Since these apartments are reserved for the student population, you do not have the right to remain once your studies are completed.
No. UTILE only offers 12-month leases, from July 1 to June 30 (with rare exceptions).
This model makes it possible to:
No. Your belongings are not automatically insured. This is why UTILE requires every tenant to purchase tenant insurance before signing the lease.
This insurance must cover:
Check with your university to see if you can get a student discount on tenant insurance. And, if you are under 25, you may still be covered by a parent or guardian’s home insurance.
Yes. You may share your apartment with your partner, even if they are not enrolled at a university. However, non-student partners cannot be listed as signatories on the lease.
Multi-bedroom apartments are reserved primarily for groups of students, in line with UTILE’s mission to provide housing for the student community.
No. Apartments with 2, 3, or 4 bedrooms are reserved primarily for:
Individual applications are only accepted for studios and one-bedroom apartments.
Pets: No. Pets are not allowed in UTILE apartments.
Service animals: Yes. Tenants who require a service animal for medical reasons may be exempt from this rule, provided they inform UTILE before signing the lease and maintain a peaceful environment in the building.
In short: pets are not permitted, except for service animals required for medical reasons.
It depends on the building. Some offer indoor storage lockers that can be rented on a monthly basis. Check the ‘What’s included’ section on the page of the building you’re interested in to see if this service is available.
It depends on the building. Some offer car parking spaces, which may be indoor and/or outdoor, available in limited numbers and for an additional monthly fee.
When submitting your application, indicate whether you would like to rent a parking space. Our team will confirm availability when an apartment is assigned to you.
To encourage cycling and walking, all UTILE buildings also provide free indoor or outdoor bike racks, where you can store your bike safely.
No. Each building has a shared laundry room that is accessible at all times.
Exception: at UTILE Parc La Fontaine, some larger apartments have washer and dryer hookups. Please confirm their availability with your property manager when signing your lease.
No. All UTILE apartments are unfurnished, but they come equipped with a stove, a refrigerator, and curtain rods on every window.
You are encouraged to make the space your own with your furniture, personal belongings, decorations, and small appliances.
No. Basic appliances, such as a refrigerator and a stove, are provided and designed to optimize space. These appliances are adapted to the specific dimensions of each kitchen, which is why installing a traditional refrigerator or stove would not fit the space.
Yes. High-speed internet is always included in UTILE apartments.
You’ll have Wi-Fi access directly in your apartment without needing to sign up with an external provider. This service is included in the rent and available from the day you move in.
You can also check the ‘What’s included’ section on the page of the building you’re interested in to confirm all services included in the rent.
Services may vary depending on the building.
Before submitting your application, check the ‘What’s included’ section on the page of the building you are interested in to see which services are included in the rent.
No. Each apartment is rented with a single 12-month lease, signed by the tenant or tenants, whether they choose to live alone or with roommates. All roommates are jointly responsible for paying the rent for the entire duration of the lease.
There are several ways to stay informed about apartment availability:
With these tools, you won’t miss your chance to secure an apartment with UTILE!
If you miss the official application period, you will need to wait for the next window to open.
No. UTILE does not hold apartments in advance or keep waiting lists. Apartments are only allocated during official application periods. Fully completed applications are processed in the order they are received (first come, first served).
No. UTILE does not hold apartments in advance or keep waiting lists. Apartments are only allocated during official application periods. Fully completed applications are processed in the order they are received (first come, first served).
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To check real-time availability, visit the page Rent an apartment.
No, you cannot edit your application once it has been submitted.
If you need to correct any information or add a document, you must contact our team by email.
To apply, simply follow these steps:
Make sure your documents are saved as clear, readable PDFs.
Once the form is submitted, our team will review your application and contact you by email.
At UTILE, application periods depend on the building:
Please note:
UTILE is a nonprofit housing provider. The organization owns every building, with a mission to house students of today and tomorrow.
Yes, and we’re committed to it. We encourage internal mobility when new roles open up, and we support your growth through a professional development program.
Depending on your role and team, you can work from home 2 to 3 days a week. Tuesdays and Thursdays are in-office days because we also enjoy being together in person!
Yes, we offer paid opportunities for students and recent graduates. Stay tuned for available positions or follow us on LinkedIn.
Yes! If no position is currently posted or matches your profile, feel free to send us your resume through our Open Applications section. We’re always excited to meet new talent! Your application will be added to our talent pool for future opportunities.
Before your first day, your HR advisor and manager will prepare a personalized onboarding plan, which you’ll receive when you arrive. It outlines your first few weeks, includes suggested readings, introduces key people to meet, and sets out the initial goals for your new role.
We follow up with everyone we’ve spoken to by phone or met in person for an interview. Whenever possible, we also provide constructive feedback. If it’s not the right fit this time, we encourage you to stay connected and keep an eye out for future opportunities.
On average, it takes about 3 to 4 weeks after the initial phone call. The exact timeline may vary depending on the role and its responsibilities.
We look at a combination of technical and interpersonal skills, relevant experience, and most importantly, whether your values align with ours. We may also request tests or professional references.
At UTILE, we’re committed to equity and equal opportunity for all candidates and employees. When qualifications are equal, we prioritize applicants from underrepresented groups. If you require any accommodations, feel free to let us know. We’re committed to making the process accessible.
Absolutely. If multiple roles interest you and align with your experience, feel free to apply to each one.
If your profile aligns with what we’re looking for, our team will get in touch to schedule an initial phone call. Please note that only shortlisted candidates will be contacted. You can find more details about this step in our recruitment process.
Absolutely. We know no one checks every box. At UTILE, we believe in potential, motivation, and a willingness to learn. If you think you can contribute to our mission, we encourage you to apply.
At UTILE, we take students’ financial reality into account by controlling rent increases through our nonprofit status.
We are not here to maximize profits. Our mission is to ensure that housing is a key factor in student success, today and in the future.
Every surplus is reinvested into our mission: improving tenant services, maintaining our buildings, or building new apartments.
